Rating:

Players voted: 23

CasinoHEX rating
CasinoHEX rating
7/10

Rich Palms Casino Review

  • Rich Palms Casino launched in 2020
  • 297+ casino games
  • Offers Live Dealer & Mobile Games
  • Offers VIP Program & Dedicated VIP Manager
  • Players from Germany not accepted

Play in Rich Palms Casino on mobile, tablet
Mac or PC

Welcome Bonus

250% / $2500

Deposit With:

Casino at a glance
Payments
Games offered
Customer service
Safety
Casino HEX rating
Payments
7.4 / 10
Games
7 / 10
Usability
7 / 10
Safety
7.1 / 10
Customer Support
8 / 10
Recommended
Website
Min Deposit
10 USD; 25 USD
Min. withdrawal
25 USD
Withdrawal times
2–7 days
Payment methods
American Express (10)Bank Transfer (49)Bitcoin (42)Credit Cards (15)Mastercard (46)
Compatible devices
MobileTabletDesktop
GEOs accepted
Germany
Deposit Methods
American Express (10)Bank Transfer (49)Bitcoin (42)Credit Cards (15)Debit Card (10)
Withdrawal Methods
American Express (10)Bank Transfer (49)Bitcoin (42)Credit Cards (15)Mastercard (46)
Max. withdrawal
500 USD / day
Payout %
97%
Owner
Consult Media Group Limited
Year Established
2020
Developers
RTG (33)
Number of Games
297+
Live Chat
Support Email
support@richpalms.com
Phone number
+1 855 2798 143
Working hours 24/7
Vip Program
Responsible gambling
  • SSL encryption
  • Ecogra
  • Organizations
  • Self-exclusion tool
  • Deposit limits
  • Loss limits
  • Time limits
  • Self Assessment Test
Rich Palms Casino is a relatively new online gambling platform founded by Alistair Solutions N.V. in 2020 and licensed under the government of Curacao. Since its establishment, the site has managed to build a solid reputation thanks to its stylish interface, solid range of progressive jackpot slots, and lucrative promotions.
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Its crypto welcome offer, in particular, is a truly magnanimous bonus that sets the casino apart from most other competitors. This review covers everything you need to know about Rich Palms casino online and also explains in detail whether this gambling site is worth checking out.

📍 Year Established: 2020
🌐 Website: richpalms.com
🎰 Number of Online Games: 220+
💬 Support: support@richpalms.com
🌍 Countries Accepted: United States, Canada, Australia, New Zealand
🎁 Welcome Bonus: 250% / $2500
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Pros and Cons of Rich Palms Casino

There are several things to like about this casino, but we also noted a few areas with potential for improvement.

Advantages
Stylish, easy-to-navigate gaming layout.
An impressive collection of progressive jackpots.
Supports crypto deposits and withdrawals.
Generous welcome bonus amount.
Regular promotions for existing players.
Disadvantages
High minimum withdrawal amounts
Compminuscated and lengthy withdrawal process
Restricted in several countries
Underwhelming selection of table games.

Rich Palms Casino Bonuses and Promotions

Welcome Bonus: Up to $6,000
Minimum Deposit: $25 ($10 for Neosurf)
Wagering Requirement: 35x

Rich Palms spreads its welcome bonus across players’ first three deposits on the site. Here’s a breakdown of how the offers work:

  • First Deposit: 250% match, up to $2,500.
  • Second deposit: 200% match, up to $2,000.
  • Third deposit: 150% match, up to $1,500.

Deposits made with cryptocurrencies are eligible for an extra 50% match on each deposit, up to $500. This puts the casino’s maximum crypto bonus at $7500, a massive increase on the already impressive $6000 welcome offer. Rich Palms offers $10 deposit casino option for Neosurf users.

The Rich Palms casino welcome bonus is subject to a 35x wagering requirement and maximum cash out of 20x.

More Casino Promotions

Existing players at Rich Palms are eligible to claim multiple recurring promos on specific weekdays. These offers include:

  1. Treasures Tour: This bonus is valid every Monday. It includes a 150% match bonus plus 40 free spins on the Plentiful Treasure slot. To claim it, players must make a deposit of at least $25 ($10 for Neosurf deposits). Bonus funds are subject to a 30x wagering requirement, and there are no maximum cashout restrictions.
  2. Asgard Tour: Every Tuesday, existing users at Rich Palms are eligible for a 250% bonus when they deposit a minimum of $25 (or $10 with Neosurf). For deposits above $100, the casino will also throw in 50 free spins, valid on the Asgard slot. This offer has a 30x rollover requirement and a maximum payout of 20x the bonus amount.
  3. Valid every Wednesday, the Bubble Chill bonus offers players a deposit match of up to 170%, plus 30 free spins on Bubble Bubble 2. This promo comes with a 30x wagering requirement and no maximum cashout.

An impressive quality of the bonuses described above is that players can claim them an unlimited number of times on relevant weekdays.

Bonus Terms and Conditions

Important bonus conditions that players should take note of include the minimum deposit amount, wagering requirement, and maximum cashout.

The minimum qualifying deposit for most bonuses is set at $25, except in the case of Neosurf payments, which are pegged at $10. As for the wagering requirements, they typically range from 30x to 40x.

Loyalty Program

The Rich Club, Rich Palms’ loyalty program, contains six tiers and provides benefits like birthday bonuses, weekly cashbacks, and higher bet limits. As players wager and earn comp points, they advance through the ranks, qualifying for bigger bonuses and enhanced rewards.

A notable perk of this scheme is the ability to exchange comp points for real money at specific exchange rates that become more favorable as players advance. Below is a list of the loyalty tiers available at Rich Palms and the corresponding comp points conversion rate:

  1. Black Card: 18:1 comp points exchange rate.
  2. Silver Card: 16:1 comp points exchange rate
  3. Golden Card: 14:1 comp points exchange rate
  4. Platinum Card: 12:1 comp points exchange rate
  5. Diamond Card: 11:1 comp points exchange rate
  6. Millionaire Card: 10:1 comp points exchange rate.

Rich Palms Casino No Deposit Bonus

Referred to as ‘Daily Complements’, the Rich Palms casino no deposit bonus is awarded in the form of daily free spins. Each day upon logging in, players have the opportunity to claim a set number of bonus spins, usually ranging from 5 to 40, on predetermined slots.

To ensure fair usage, the casino requires that you deposit at least once every three days before you can become eligible. No bonus codes are needed to claim the Rich Palms casino free spins, and wins obtained are subject to a 40x wagering requirement.

Software and Games at Rich Palms Casino

Rich Palms Casino online boasts a respectable collection of top-drawer games, with a specific focus on online slots. The platform’s table game offering is limited, but players will still be able to engage with some popular variants of blackjack, roulette and poker.

This casino runs solely on software powered by RealTime Gaming, which means players can only access RTG games on the site.

Table and Card Games

Rich Palms casino provides only a handful of table and card games. Blackjack variants featured on the site include Suit ‘Em Up, Perfect Pairs, and Classic Blackjack.

Roulette is even more under-represented, with the only available option being European Roulette. Meanwhile, the casino’s table and video poker menu offers over a dozen titles, including Tri-card Poker, Aces and Eights, Joker Poker, and Deuces Wild.

Online Slots

At the time of this review, there were nearly 160 slot titles in the RTG-powered Rich Palms games library.

We also found a healthy selection of progressives on the site, but we’ll touch more on those in the next section of this Rich Palms Casino review. Currently, these are the most popular slots playable here:

  1. Masks of Atlantis
  2. Alien Wins
  3. Goblins: Gluttony of Gems
  4. Vegas XL
  5. Desert Raider
  6. Nine Realms

Jackpot Games

Players at Rich Palms have access to over 70 progressive jackpots, including the hugely popular Aztec’s Treasure slot ($3,109.46) and its modified sequel, Aztec’s Treasure Feature Guaranteed ($5,667.59).

You can also try your luck on Rudolph’s Revenge, a highly volatile Christmas-themed video slot featuring 5 reels and 50 paylines. With its massive $32,450 reward, this slot game is the biggest jackpot you can win at Rich Palms Casino.

Live Dealer Games

Rich Palms’ live casino lobby contains up to 12 live dealer tables. Within this section, players can engage with well-known versions of live games such as Blackjack HD, Auto European Roulette, American Roulette online games, and Live Baccarat.

Rich Palms Casino on Mobile

You can access Rich Palms on your mobile smartphone, but not through a native iOS app or Android apk file. The casino offers a mobile-friendly website that’s optimized to load smoothly on the smaller screens of mobile devices.

This instant-play mobile site is identical to the desktop version in design and functionality, featuring the same free mobile slots, bonuses, and banking options. It also allows for live casino gaming, making it the ideal choice for players who do not want to download new software onto their devices.

How to Sign Up to Rich Palms Casino Account

It takes less than two minutes to create a new account at Rich Palms Casino. While registering, players should ensure to provide only accurate information, as they will need to complete an identity verification process after their first successful deposit.

  1. Visit Casino Website: Open the Rich Palms casino website through your desktop, PC, or mobile web browser.
  2. Register New Account: Click the “Join Now” button at the top right corner of the site. Create a username and password, then provide an active email address alongside personal details. On the next page, submit your residential information, including ZIP code, city, state, and country. Complete the registration by providing your phone number and selecting a preferred currency between USD and AUD.
  3. Claim Welcome Bonus: Make your first Rich Palms Casino login into your newly-created account and click the “Claim Now” button below the casino’s welcome offer announcement. This action will redirect you to the cashier page, where you can make your first deposit. As the payment is processed, the welcome offer is credited to your account, and you’re ready to play your favorite games.

Banking Options Available at Rich Palms Casino

We discovered only a handful of banking options while assessing the Rich Palms casino site. Crypto gamers are certainly well catered to, but popular e-wallet options like Skrill and Neteller were a particularly glaring absence.

Deposit Methods

Rich Palms accepts deposits via credit or debit cards, Bitcoin, Litecoin, Ethereum, and Neosurf. Transaction limits for crypto deposits range from $25 – $25,000. With credit or debit cards, users cannot deposit less than $25 or more than $1000.

For Neosurf casino payments, the minimum deposit is $10, and the maximum is $250. There are no fees for deposits and they’re also worked instantly.

Follow these steps to make a deposit at Rich Palms Casino:

  1. Click the ‘Cashier’ button at the top of the page.
  2. Select any of the methods listed under the deposit menu, then enter the amount you wish to pay.
  3. Follow the instructions that appear on the screen and fill in any necessary information.
  4. Click on “Confirm” and the funds should be reflected in your account in a matter of a few seconds or a minute.

How to Withdraw

Players can cash out their winnings from Rich Palms using bank wire, credit or debit cards, and Bitcoin. The casino applies a minimum limit of $100 and a maximum of $2000 to every transaction.

Rich Palms processes withdrawal requests within 2-7 business days. Once the payment is approved, Bitcoin and card payouts will land in the user’s account in an additional 48 hours. Bank wire transactions may take up to 10 days.

In cases where identity verification is required, players will have to wait for up to 4 days before their documents are approved, per the casino’s terms and conditions.

To make a withdrawal on this site, follow the steps below: 

  1. Open the ‘Cashier’ menu and select the ‘Withdrawal’ option.
  2. Choose your preferred payment method. Note that before you can request a payout with a particular option, you must first deposit using that same method.
  3. Enter the amount you wish to cash out.
  4. Complete the account verification process, if required.
  5. Submit your withdrawal request and wait for the casino’s finance team to process your payout.

Casino Rich Palms Customer Support

When players require assistance, they have multiple options to contact Rich Palms Casino’s customer support team, including email, phone, and a 24/7 live chat feature. We’ve included details of the casino’s contact information in the table below.

Email: support@richpalms.com
Phone: +1 855 2798 143
Live chat: Available 24/7 via the “Support” icon
License: Curacao
Owner: Alistair Solutions N.V

It is worth mentioning that the response times for the casino’s live chat feature look to have seriously improved over the years. Several complaints about the casino in its early stages centered around how slow it took for customer support to respond to queries. However, during our review, we experienced prompt responses from Rich Palms live chat agents, often within a matter of seconds.

Security of Casino Rich Palms

If you’re wondering “Is Rich Palms Casino legit?” know that it utilizes industry-standard 256-bit encryption certificates and data protection software to ensure that any information you provide is safe from unauthorized access. Also, the casino belongs to Alistair Solutions N.V., a reputable Curacao-based gaming company that also owns popular sites like Lucky Tiger Casino.

Who Can Play at Rich Palms Casino

Rich Palms operates with a gaming license under the jurisdiction of the Government of Curacao. However, players from the following countries, among others, are unable to register and play at the site:

  1. France
  2. Germany
  3. Georgia
  4. Hungary
  5. Poland
  6. Spain
  7. UK
  8. Ukraine

Do We Recommend Rich Palms Casino?

Rich Palms casino’s lengthy withdrawal times, alongside the absence of e-wallet banking methods, is a key area where we would like to see some improvement. The site could also do with more table and card games, as those offerings are seriously limited.

Nevertheless, the main attraction of Rich Palms lies in its bonuses and promotions, which surpass many of its competitors. In addition to the enticing welcome offer, the casino also provides several lucrative ongoing promotions as well as an impressive loyalty program. Based on the strength of its promotional offerings alone, we believe this gambling site is worth exploring.

FAQs

1️⃣ Is Rich Palms a legit and secure casino?

Yes, it certainly is. Rich Palms is licensed under the Curacao jurisdiction and operated by a credible gaming company that runs a few other well-known sites. The site also employs bank-grade encryption measures to provide sensitive user data.

2️⃣ How can I use the free spins bonus on Rich Palms Casino?

To use your free spins bonus, first take note of the games on which they are valid. Once that’s done, proceed to the specified game, launch it, and start spinning.

3️⃣ What banking options are accepted at Rich Palms Casino?

You can make payments at Rich Palm Casino using bank wire transfers, credit/debit cards, Neosurf, and cryptocurrencies.

4️⃣ Can I play on the Rich Palms casino mobile app?

Rich Palms Casino does not currently provide a dedicated mobile app. To access the Rich Palms mobile site, open the browser on your Android or iOS device and visit the casino’s website.

5️⃣ What games can I play at Rich Palms Casino for free?

Every casino game at Rich Palms is available to play in demo mode. To play for free, all you have to do is click the “Practice Mode’ button as you log in to the site.

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