Rating:

Players voted: 11

CasinoHEX rating
CasinoHEX rating
2/10

Lucky Creek Casino Online Review

  • Lucky Creek Casino launched in 2009
  • 210+ casino games
  • Offers Mobile Games
  • Players from Germany not accepted

Play in Lucky Creek Casino on mobile, tablet
Mac or PC

Welcome Bonus

Deposit With:

Casino at a glance
Payments
Games offered
Casino HEX rating
Payments
1.9 / 10
Games
2 / 10
Not recommended
Website
Min Deposit
20 USD, 20 EUR
Payment methods
Bank Transfer (49)Bitcoin (42)EcoPayz (16)Mastercard (46)Prepaid Cards (23)
GEOs accepted
Germany
Deposit Methods
Bitcoin (42)Credit Cards (15)Debit Card (10)EcoPayz (16)Mastercard (46)
Withdrawal Methods
Bank Transfer (49)Bitcoin (42)EcoPayz (16)Mastercard (46)Prepaid Cards (23)
Owner
Genesys Tech N.V
Year Established
2009
Developers
Betsoft Casinos (22)Rival (15)Saucify (11)
Number of Games
210+
Casino Types

Lucky Creek Casino is a Western-themed online casino established in 2009. It is owned and operated by a company based in Cyprus called Ardera Limited. It has a Curacao license through a holding company called Genesys Technology N.V. It is a legitimate online casino that has a good range of games that have been audited by a third party. This Lucky Creek casino review will tell you everything you need to know about this online casino so you can decide whether to join.

Pros and Cons of Lucky Creek Casino

Lucky Creek online casino has lots of positives and a couple of downsides. Here are some pros and cons of our research:

Pros
It is fully licensed and regulated.
It has a good sign-up bonus.
There are lots of seasonal bonus offers.
The games are good.
It works well as a mobile-optimized site.
Bitcoin is accepted as a currency.
Customer support is professional.
The site gets good reviews.
Cons
There isn’t a no deposit bonus.
The number of games isn’t high.
Wagering requirements are high.
There are no live dealer games.

Lucky Creek Casino Bonuses and Promotions

There is a very generous welcome bonus at Lucky Creek. This entitles you to a $7,500 bonus with 30 Lucky Creek casino free spins on Big Game. To get this bonus, you need to enter the code 200GETLUCKY. To get the bonus, you need to create an account, click ‘Cashier’ and make a deposit after using the code.

Besides the sign-up bonus, there are regular tournaments and other regular promotions such as Happy Hours, Payday Payouts, and Bitcoin bonuses. A VIP program also gives players with higher VIP status further opportunities for exclusive bonuses and promotional offers.

Welcome Bonus: $7,500 + 30 Free spins on Big Game
Minimum Deposit: $20
Wagering Requirement: 60x

More Casino Promotions

There are lots of promotions and tournaments for existing members too. These include:

  • Monday offer – 105% up to $800 using the promo code GENMON.
  • Free Spins – there is a range of different offers, and these change frequently.
  • Car Giveaways.
  • 20% bonus on deposits by Bitcoin or Mastercard.
  • 100% back on your monthly deposits for using four Payday codes.
  • Happy Hour promos – 50 free spins daily between 6 am and 10 am.
  • And seasonal promos like Easter Weekend Wins of 166% bonus.

Bonus Terms and Conditions

The wagering requirements at Lucky Creek Casino are high at 60x. There is also a maximum cash out of $100 allowed on bonus wins. Wagering contributions vary. Slots count towards 100%, as does Keno. Roulette and Three Card Poker contribute 50%, Baccarat is 25%, Video Poker is 10%, and Blackjack is 5%.

Players can only have one bonus per deposit. Their accounts must be zeroed, and a new deposit made before any other bonus can be used.

The high wagering requirements are certainly an element that might put some people off taking the match deposit promotions. However, the free spins often have much lower play through requirements.

Loyalty Program

Lucky Creek Casino has a great loyalty program, which covers all of the casinos in the Genesys Technology Group. This means all deposits and wagers made at other casinos in the same family will contribute to the same VIP scheme.

However, it’s difficult to find out much more about the loyalty scheme from the website. There are four tiers (Bronze, Silver, Gold, and Platinum), but it doesn’t say what each tier gives you. The loyalty program is also linked to seasonal bonus offers too, and there are exclusive contests depending on your VIP status.

We managed to find out more about the Genesys Group program on the group’s website rather than the casino website. All players join at ‘Newbie’ status. This gives you 1 loyalty point per dollar wagered. At the Newbie level, you get a Birthday Bonus of 150% up to $150.

To get to Bronze, you need to earn 3,000 points. You get the Birthday Bonus at this level, but you still only gain the same points per $ wagered. You do, however, get access to exclusive tournaments, and you can earn an extra 1000 loyalty points per month whenever you make 10 deposits in that month.

To get to Silver status, you need to have 50,000 points. At Silver, your birthday bonus is a free $75. You also get $20 for free just to reach the status. You will earn 1.1 points per $ at this level, and ten deposits in a month will get you 2000 extra points.

When the Gold level is reached at 500,000, you’ll have a $150 birthday bonus free and a Tier welcome bonus of $50 free. Gold VIPs get exclusive competitions and leaderboards and an extra weekly match bonus. They also get 3500 extra points if they make 10 deposits in a month. Points-wise, they gain 1.15 per $ spent.

Finally, Platinum status is awarded to players who reach 5,000,000 points. When you reach this level, you get $150 free. You also get an annual birthday bonus of $250. Each dollar wagered is worth 1.2 points, and you can earn 5000 per month if you make 10 deposits. On top of the benefits of Gold status, players also get a Personal VIP Host.

Once players have reached a certain level, they won’t be demoted back through the ranks if they take a break. Once a level is reached, players stay at that level.

Lucky Creek Casino No Deposit Bonus

Unfortunately, Lucky Creek Casino doesn’t offer no deposit bonuses to its customers. However, their deals are constantly changing seasonally, so players should check the promotions page regularly to see if there are Lucky Creek Casino no deposit bonus codes available.

Software and Games at Lucky Creek Casino

Compared to some online casinos, Lucky Creek online casino doesn’t have a large selection of online games. However, there are still over 300 on offer, which is plenty. They have software from big names, including Betsoft, Saucify, Genii, and Rival. Sometimes having too many games is a problem as you can spend too long browsing. Lots of players prefer Lucky Creek as it’s not too overwhelming.

Table and Card Games

There are lots of table games, and the variations are good too. You’ll find many variations of roulette, blackjack, three card poker, baccarat, and craps. There are also several different video poker games too.

Online Slots

The slot selection at Lucky Creek is excellent and includes some great titles. Here are some of favorites:

  • Great White Buffalo – this is a 5×3 video slot by Saucify with a backdrop of mountains and grassy plains. There are 10 paylines and special features like coin showers and multipliers that go up to 9x. The coin jackpot is 7,900. There’s also a free spins bonus game. The RTP is 95.93%, and it has medium volatility.
  • Stones and Bones – this game offers the highest RTP in the whole casino at 97.3%. It is an online slot by Genii. It’s a prehistoric-themed slot with five reel slots, 3 rows and 30 paylines.
  • Bananas Wild – this is another popular slot by Genii. It has a Caribbean Island theme on a 5 x 4 grid. There’s a Wild symbol (the banana, of course). The game has 50 paylines and a bonus free spins game.

Jackpot Games

  • Cash Flow – This game has a jackpot of $3,385.62.
  • Legends of Avalon – $94,305.17
  • Dragon Rockets Multipot – $188,891.11
  • Mucho Mariachi Multipot – $20,754.79

There are several progressive jackpots on offer at Lucky Creek. This includes these Saucify titles:

  • Dream Wheel – This is available both as a classic three-reel slot or a five-reel video slot.
  • Molten Moolah – This has 40 paylines and five reels. There is no bonus game, but there is a wild and a scatter symbol, as well as a multiplier.
  • Legends of Avalon – this is a five-reel, three-row slot with 30 paylines on an Arthur and the Knights of the Round Table theme. There is a free spins bonus game.
  • Cash Flow – Like Dream Wheel, this is available both as a classic three-reel slot or a five-reel video slot.

Live Dealer Games

Lucky Creek has a selection of live dealer games. Titles include Russian Blackjack, Blackjack 14, European Roulette, American Roulette, French Roulette, and Baccarat.

Lucky Creek Casino on Mobile

Mobile users are well-catered at Lucky Creek. All games are available as instant play in the browser with no need for a download. There are also apk versions of the site for those who want an app experience.

The whole website uses HTML5 technology, so players can access everything no matter which device they’re using, whether Android, Windows, iOS, or another. The screen will automatically adjust to the device being used, and there’ll be no lag.

How to Sign Up to Lucky Creek Casino Account

Registration at Lucky Creek Casino is an easy and smooth experience. Simply follow these three steps:

  1. Navigate to the Lucky Creek website and click the ‘sign up’ button in the top right corner.
  2. Enter the required details. This includes your email address, password, nickname, your first and last name, your currency, date of birth, phone number and country, then click ‘Create an account.’
  3. Go to the ‘cashier’ section and make a deposit. Don’t forget to use the welcome code if you want to access the signup bonus. Then you can enjoy all of the games!

Banking Options Available at Lucky Creek Casino

There are several great options for banking at Lucky Creek Casino, and the site is well-protected and secure.

Deposit Methods

To make a deposit, players can use all major credit and debit cards, including Mastercard, Visa, Discover card, and American Express. Pre-paid cards and gift cards are also accepted, as are Interac (EMT) and Bitcoin. Ewallets like Skrill and Neteller are also available. Players must use the currency of their country.

To make a deposit, players need to follow these steps:

  1. Complete the Lucky Creek casino login procedure.
  2. Go to the ‘cashier’ section.
  3. Click on ‘deposit’.
  4. Enter any bonus promotional code and confirm it.
  5. Enter their payment method details and the amount they’d like to deposit.
  6. Confirm the transaction.

Deposits appear in customer accounts almost instantly. The minimum possible deposit is $20.

There are no fees for making deposits.

How to Withdraw

The withdrawal methods at Lucky Creek are the same as the deposit methods, but they have varying withdrawal fees and withdrawal times. The processing of withdrawals can take up to 48 hours, after which players can expect to wait up to 15 business days for the funds to arrive in their accounts. Some methods are instant once the payment has been processed, however.

Skrill, Neteller, and EcoCard payments are received as soon as the transaction is processed and come with no fees attached. Bitcoin also doesn’t have a withdrawal fee, but this can take up to five business days after processing to arrive. Courier checks come with a $30 fee and can take ten days to receive, plus five days to clear. Wire transfers cost $20 and can take up to ten working days.

The minimum withdrawal amount is $100, and the maximum is $10,000. Before the first withdrawal, a player must present copies of their government-issued ID to prove their identity. This is to stop money laundering and is a requirement called ‘Know Your Customer’ or KYC. For this reason, it’s important to use your real name and date of birth when you join the casino. Examples of suitable ID documents include ID documents, passports, and driver’s license.

Here are the steps to follow to withdraw winnings. 

  1. Log in to your account at Lucky Creek Casino.
  2. Go to the cashier section.
  3. Click on the ‘withdraw’ button.
  4. Choose your withdrawal method and the amount you’d like to withdraw.
  5. Enter all of the required details.
  6. Confirm the transaction.

There are different rules for payment methods. For example, if you make a Bitcoin deposit, you must make a Bitcoin withdrawal. If you make a deposit via credit card, you can make a wire transfer withdrawal.

Casino Lucky Creek Customer Support

The customer support available at Lucky Creek Casino is exceptional. Players can contact the casino 24/7, every day of the year. There are many ways to get in touch, including email, live chat, and a toll-free international phone number.

Email: [email protected]
Phone: +8885955835
Live chat: Yes
License: Curacao
Owner: Genesys Technology N.V.

Security of Casino Lucky Creek

Lucky Creek takes its customers’ safety seriously. There are advanced security measures in place, including transactional integrity safeguards and a strict privacy policy. All personal data is kept on a private and secure server. The site also has an anti-spam code of conduct and uses independent auditors, and has monthly audits by globally accredited third parties. They also use an encrypted communication system and authentication and access control procedures to keep their customers, their data, and their funds safe.

Who Can Play at Lucky Creek Casino

Anyone of the age of 18 or their own country’s legal gambling age (whichever is higher) can join in the fun at Lucky Creek Casino. Players from the following countries are restricted:

  • Australia, France, Curacao, Germany, the Netherlands, South Africa, Hungary, Switzerland, the USA, and the UK.

Overall Experience about Lucky Creek Casino

To sum up, Lucky Creek Casino is a fun casino with a good range of game types for all players. Though there are only 300 or so different games, we felt that the variety and quantity were adequate for most players, and there was a range of software providers, so there were different types of games. As such, CasinoHEX recommends Lucky Creek Casino to anyone who enjoys a Wild West-style casino. There is a good range of payment methods, including crypto, as well as some good promotions. One negative is the 60x wagering requirements, which might put some players off. A sure positive for this site, though, is the 24/7 customer support, which includes a toll-free international telephone number.

FAQ

Is Lucky Creek Casino legit and safe?

Yes. Lucky Creek customers are protected by a number of great security features, including SSL encryption and a strict privacy policy. There is also a legit license by Curacao eGaming held by the owners as well as third-party audits once a month.

How to get Lucky Creek free spins?

There are several different free spins offers at Lucky Creek. Players can deposit $25 on Sunday, Monday, and Tuesday to get a different number of free spins on All Heart. The code 60JSI needs to be used when making the deposits. Lucky Creek Casino 100 free spins are available for players who make a deposit on Sunday, Monday and Tuesday of the same week.

What payment methods are available at Lucky Creek Casino?

There are several different methods available. These include debit cards, credit cards, bitcoin, e-wallets, prepaid cards, gift cards, bank transfers, and more.

Does Lucky Creek Casino have a mobile app?

Yes, there are apk downloads available for any players who prefer to use an app to play. However, the entire site is fully mobile-optimized and instant play, so no download is needed.

What Lucky Creek Casino free games can I play?

Once you’re logged in, you’ll be able to access games in demo mode. The only thing this doesn’t apply to is live dealer games, as these are reserved for real money games only.

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